marketing strategy

The Power of User Generated Content: Turning Your Customers into Your Best Marketers

User Generated Content (UGC) has become the currency of modern brands. It’s the social proof that gives your brand authenticity and trust in a way that traditional advertising simply can’t. From customer reviews and unboxing videos to everyday social posts, [Read More]

2025-10-21T12:01:41+01:00October 21st, 2025|

Porter’s Generic Strategies – Are They Still Relevant?

Michael Porter proposed the concept of three generic (or ‘catch all’) strategies in his 1985 book, “Competitive Advantage: Creating and Sustaining Superior Performance”. The basic proposal of Porter's Generic Strategies are that there are three main approaches that organisations can [Read More]

2025-03-05T10:40:22+00:00March 5th, 2025|

Creating Usable Customer Insights with the 5W1H Method

We need information and insight to generate relevant content, products or services, distribution strategies and ultimately a strong relationship with our customers.  Ultimately, we need to be able to attract, retain and develop loyalty that leads to advocacy by knowing [Read More]

2025-02-18T16:49:10+00:00June 19th, 2024|

Let’s Chat About ChatGPT: How to Embrace and Integrate AI Tools

Watch our latest webinar that explores how to embrace and integrate AI tools as a marketing professional.  ChatGPT is a powerful tool that has taken the world by storm with its seemingly endless possibilities. Marketing tools have been using machine [Read More]

2025-02-18T15:50:39+00:00March 9th, 2023|

Six Reasons Why Your Organisation Needs a Customer Centric Roadmap

Since I started my career, 38 years ago, on the shop floor of my late Father’s retail optical chain in Glasgow, I have been deeply passionate about customer service, customer experience and putting customers at the heart of all I [Read More]

2021-08-07T16:42:40+01:00August 5th, 2021|

OXCOM Students Achieve 97% Pass Rate In Latest CIM Assessment Results!

Students from Oxford College of Marketing Students are celebrating a fantastic 97% pass rate for all CIM qualification assessments for the recent April assessment board. This compares favourably to the CIM global average of 91% Our reputation for excellent academic [Read More]

2021-06-04T09:22:26+01:00June 4th, 2021|

Webinar: How To Use Social Media Audience Insights To Drive Your Marketing Strategy

Join us on Thursday 26th April at 12.30pm (BST) for our latest practical marketing webinar where Rob Hill, Head of Brand at Pulsar, looks at how marketers can connect social media audience insights to help refine their marketing strategy and [Read More]

2023-11-19T12:31:52+00:00April 16th, 2018|