Marketing planning

Six Reasons Why Your Organisation Needs a Customer Centric Roadmap

2021-08-07T16:42:40+01:00

Since I started my career, 38 years ago, on the shop floor of my late Father’s retail optical chain in Glasgow, I have been deeply passionate about customer service, customer experience and putting customers at the heart of all I do. I’ve lived and breathed it in every role I’ve had since including running the multichannel operations for Harrods, Burberry, [...]

Six Reasons Why Your Organisation Needs a Customer Centric Roadmap2021-08-07T16:42:40+01:00

What is the Difference Between Paid, Owned and Earned Media?

2021-07-26T12:02:42+01:00

You may have heard of the terms paid, owned and earned media in relation to digital and content marketing strategies. In this post, we will explain what the differences are between the three forms of media and consider how you can utilise them to help grow your online presence.  What is owned media? Owned media refers to any web property [...]

What is the Difference Between Paid, Owned and Earned Media?2021-07-26T12:02:42+01:00

How to Measure Content Marketing Success

2021-06-18T08:56:21+01:00

It is notoriously difficult to quantify the success of content marketing because many factors are involved. Content does not always lead to direct sales. However, there are many metrics that are useful in gauging how well your content is performing in relation to your conversion goals. In this post, we will look at how you can calculate your content marketing [...]

How to Measure Content Marketing Success2021-06-18T08:56:21+01:00

Webinar: How Marketers Can Drive Sustainability

2021-05-21T08:18:57+01:00

Watch our latest practical marketing webinar where Edmund Bradford looks at how marketers can drive sustainability.  Importance of Sustainability in Marketing There has been an explosion of interest in sustainability. Over $30 trillion has now poured into sustainable companies from investors. Governments around the world are laying out decarbonization targets, companies like Unilever are demanding much more action from their [...]

Webinar: How Marketers Can Drive Sustainability2021-05-21T08:18:57+01:00

Selecting the Right Digital Marketing Channels for Your Business: The Validity, Reliability, Effectiveness and Applicability (VREA) Framework

2021-04-23T12:06:04+01:00

There are a number of ways marketers can reach consumers. With the proliferation of digital technology, the choice can be overwhelming. So, how do you decide which digital marketing channels to use? Let’s take a look.  Selecting digital marketing channels doesn’t have to be complicated; the VREA framework (Validity, Reliability, Effectiveness and Applicability) can help you identify where you should [...]

Selecting the Right Digital Marketing Channels for Your Business: The Validity, Reliability, Effectiveness and Applicability (VREA) Framework2021-04-23T12:06:04+01:00

How To Continually Improve with PDCA

2020-11-19T12:43:31+00:00

Plan. Do. Check. Act (PDCA). Made popular by Deming in 1950, it’s another one of those models that you look at and think: ‘Yes, that’s obvious.’ The reason it feels obvious is because these four steps are core to so many business processes. If you’re interested in making your organisation effective (achieving results) while being efficient (doing it with the [...]

How To Continually Improve with PDCA2020-11-19T12:43:31+00:00

Strategic Marketing, Tactical Marketing: Definitions And Differences

2018-12-07T22:51:57+00:00

We are often asked about the difference between Strategic Marketing and Tactical Marketing. They are two different business areas. If you wish to have a successful career in marketing, it is vital that you understand the differences between them, what they both are, and how they work together. In this blog post, we'll look to help you better understand the two [...]

Strategic Marketing, Tactical Marketing: Definitions And Differences2018-12-07T22:51:57+00:00

How To Use The 5 M’s of Marketing To Review Internal Resources

2019-04-13T12:13:15+01:00

The 5 M's of Marketing is an interesting marketing model which can be used in a number of different ways. It picks up on five different internal elements of the marketing plan which need to be addressed if the plan is going to be successful.  The five elements need to be considered as assets which the organisation has committed to [...]

How To Use The 5 M’s of Marketing To Review Internal Resources2019-04-13T12:13:15+01:00

Three Mistakes Tactical Marketers Make

2018-06-24T11:00:22+01:00

When you’re in a Marketing Manager or Marketing Assistant role in an SME, you’re busy designing and delivering marketing communications, campaigns and projects. However, typically, there are three mistakes tactical marketers are making.   If they correct these three mistakes, then they would: Know that the work they were doing was meaningful, relevant and contributing to their organisation’s success Be [...]

Three Mistakes Tactical Marketers Make2018-06-24T11:00:22+01:00

Should We Question Traditional Strategic Marketing Planning Models?

2018-06-24T11:13:57+01:00

Throughout my many years of teaching strategic marketing planning, the bedrock of the planning structure has been a formalised approach encapsulated by SOSTAC® (PR Smith, 1995). This essentially argues that planning of ANY kind (so not just strategic marketing planning) should be a structured approach, based on carrying out the following steps: Situation Analysis (where are we now?) Objectives (where [...]

Should We Question Traditional Strategic Marketing Planning Models?2018-06-24T11:13:57+01:00