customer experience

Webinar: Three Tips To Improve Online Customer Experience

2022-10-16T14:06:49+01:00

Join us on Friday 21st September at 12.30pm (BST) for our latest practical marketing webinar where Digital Marketer, Sue Ollerhead, will discuss three practical tips to help improve your online customer experience. Increasing customer demands, response-time ratings and the power of peer-to-peer reviews are just some of the factors that are leading companies everywhere to invest in their online customer experience. [...]

Webinar: Three Tips To Improve Online Customer Experience2022-10-16T14:06:49+01:00

3 Key Customer Experience Metrics You Should Be Measuring

2018-06-24T12:34:06+01:00

Customer experience metrics help you measure the experiences your customers are having when it comes to your customer service and interactions with your brand, and it’s a good idea to monitor these at all times to help drive customer satisfaction. No matter what sphere your business is in, it is now more important than ever to be constantly measuring your [...]

3 Key Customer Experience Metrics You Should Be Measuring2018-06-24T12:34:06+01:00