Join us on Friday 21st September at 12.30pm (BST) for our latest practical marketing webinar where Digital Marketer, Sue Ollerhead, will discuss three practical tips to help improve your online customer experience.

Increasing customer demands, response-time ratings and the power of peer-to-peer reviews are just some of the factors that are leading companies everywhere to invest in their online customer experience.

In the age of mobile and in the face of increased competition, businesses with streamlined online experiences are reaping the rewards – maximising their return on investment and delighting customers.

Improving Your Online Customer Experience

During this practical webinar, you’ll learn how you can better understand your customers to serve up information, answers and content where and when they need it. You’ll gain practical tips as to how to improve your online customer experience to increase your conversions and repeat business.

Sue Ollerhead is a consultant, blogger, speaker and lecturer with OXCOM in digital and marketing. She is the Founder and Managing Director of Heads Up Marketing, a Liverpool based agency.

With over 20-years client experience in helping businesses and organisations of all sizes, Sue has led projects in marketing strategy, social media marketing, online marketing campaigns, email marketing, content strategy and PR. Sue holds an MBA and wrote a dissertation on Social Media Marketing that has since been published.

How to Register

To register your place for this webinar on Friday 21 September at 12.30pm (BST) simply complete our short sign up form. All registered guests will also receive the recording after the event via email.

To find out more about The Oxford College of Marketing and our range of digital marketing courses, get in touch with our team by calling +44 1865 515255 or emailing